Every minute you waste with a low-performing site is revenue,
reputation and impact lost.

Don’t wait a minute longer.

CONTACT

Our clients are happy clients

Not only because of our commitment to them, but because of our commitment to their customers.

We’re always designing with your ideal customers, performance and conversion in mind. If you’re ready to uplevel your online presence without losing your community, the connection to your audience and the reputation you’ve worked so hard to build, then you’re in the right place.

Brands we've helped grow

OUR WORK
OUR WORK

Exactly how we help you to reach your full e-commerce potential:

1 Redesign
We’ll help you rebuild the house. Re-strategise your brand, redefine your core messaging to reach even more of the right people and we’ll reposition your products with that next level in mind. Through strategic, intelligent, consumer-focused and research-backed design.

2 Replatform
When your current site is costing you money and your potential customers time, you know its time to evolve as a brand. We have the hard-won expertise and experience to ensure that a platform migration goes quickly and smoothly so that your brand can continue to scale sustainably.

3 Relationship
A good e-commerce site is the home of your brand. And, like any good home, yours will need maintenance, repairs, upgrades and extensions as you and your business continue to grow. That’s why we have an ongoing partnership program with all of our client alumni. Once we’ve finished your design, build and handed over the keys, we’ll discuss the different options for you that range from ongoing ad hoc maintenance to full-on fractional site management.

We give you the tools you need so that you can continue to have the impact and influence you know your brand was meant to.

SEE RESULTS

The agency you can trust

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BRANDS WE'VE HELPED

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REVIEWS FROM MERCHANTS

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CLIENT REVENUE GENERATED

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YEARS AVERAGE PARTNERSHIP

“We have scaled to multiple 7 figures per year since starting working together. They are super easy to communicate with and always very responsive. They are without a doubt our go-to Shopify Experts.”

Alex Stark | CMO

"I have been working with Rainy City for several months on the transition of our website and the consumer shopping experience optimization and not only the quality of their work is fantastic, but also their service support is amazing!"

Adrian Garcia | CMO

BionicGym started partnering with Rainy City last Autumn. We needed an agency that would take the time to understand our product and proposition. Be more like team members rather than hired guns for a job. Our website has improved immensely and now looks much more premium (with much improved conversion rates too). Communication with them has been easy and straight-forward. They are pro-active and solution oriented. I recommend them!

Louis Crowe | CEO

Working with Rainy City has been amazing! They are very responsive and timely at getting things done. We have been around for 10 years and have worked with many developers over the years, and have had problem after problem with every company we've worked with. We finally found a dev team we can rely on, and it has been a game changer for our company! 10/10 recommend this team to anyone with Shopify theme development needs.

Braden Larsen | CMO

Client success stories

The Rainy City Methodology

Research

It’s really important to us that you actually enjoy working with us (a radical notion, but we’re sticking to it) which is why we always offer a small project to start with, so we can get to know each other and see how it would feel for us to work together (invoiced for up to 10 hours). We’ve been on the wrong side of hiring external agencies and consultants and that’s no fun for anyone. We spend the time we need to integrate ourselves into your business, your world and understand what really makes your customers tick so we can create a solution that not only does what it’s supposed to (like increasing conversion and CLV) but actually gives you time back to do things like, you know, actually run your company.

• Smaller commitment upfront projects (so you can’t lose)

• Discovery workshops

• Process and project goals that feel good for you

• Current challenges and obstacles

• The big future vision

• Business goals and objectives

• Strategy

Attention

We’re not aiming straight for the wallet of your customers. We want to really understand what captures their attention and keeps it. Time is no longer the most valuable resource we have, our attention is. And with more noise than ever before online, it’s important for us to understand the finer nuances of what works to capture the attention of YOUR ideal customers, how they behave online and what keeps them coming back. We do this through things like heat mapping and User Experience research. 

• Competitor analysis

• Consumer buying behaviour

• UX research

• Heat mapping

• UX & Tech audits 

• Current performance analysis

Innovation

We’re not simply thinking about what we think looks nice, we’re using our research and the foundational strategy to make strategic design decisions based on what your customers actually want. Then, we're taking a deeper look into your backend, your systems, the entire customer experience from start to finish so that we can create an environment that they want to spend time in, tell all their friends about and come back to again and again. 

• Strategic exploration and discovery sessions

• App partners

• Development requirements

• Design direction, ideation and collaboration

• Design guidelines and strategy

• UX/UI Design for maximum conversion

Next level

We’ll develop the kind of site that makes you say “how did you get it to do THAT”. The kind of development that takes beautiful, strategic design (and your brand right along with it) to the next level. We design sites with a mobile-first approach (because that’s where pretty much everyone is going to find you), so that you have the absolute best chance at creating next level experiences for your audience that make it super easy for them to say YES to your products.

• Platform Migration

• Full Site Redesigns

• Front-end Development

• Backend Integrations

• Project Management

• QA Testing & Usability

• Site speed (we have our own custom site speed generator)

• App Development & Installations

Your vision

Once you have the strategy, design, functionality and ongoing support from experts that you really need at the level you’re playing at, the only thing that’s left is to focus on your biggest vision and how far you can really take this thing. Buy-in from investors, bigger and bigger impact and influence, giving back and more. Now the fun really starts. And we can’t wait to help you get there.

• Customer retention optimisation

• Upsells, cross-sells and overall site optimisation

• Ongoing maintenance, optimisation and support as your brand continues to grow 

• Ongoing data-analysis to inform tweaks to the ever-evolving strategy online strategy (you can also use this data to inform your marketing and communications strategy)

• A/B testing

• Ongoing audits

• App setup

• Functionality improvements

• Anything else that will support you in this next phase of your explosive growth

We partner with the best

Free UX audit

Would you love to know exactly how to improve your site's performance? Are you curious about the tweaks you can make to catapult your online presence? Are you keen to see the sticky spots in your customer experience that are losing you sales and leaving money on the table?

... then book in for our FREE, personalised UX audit today.

This report will identify the key areas of your site that are proven to improve your brand awareness, experience, reputation and customer loyalty and give you clear next steps that you can implement immediately.

“Rainy City took our digital presence to next level and created a clean, crisp, robust, modern (and fast) website despite the thousands of products we have in our collection. In our first month after launch our sales have increased significantly! Happy to recommend them to anyone looking to build or re-design an existing site. Plus, we worked with them 100% remote being in the US!”

Peter Manka Jnr | Ben Garelick

"We've had such a wonderful experience working with the Rainy City team on our transition to a shiny, new Shopify website They are so knowledgable and really worked hand in hand with us to solve tricky design problems and turn our vision into a reality. We couldn't be happier with the final result!"

Ellie Lum | Klum House

"*AMAZING* *Five-Stars* Neither goes far enough. So happy. Completed ahead of schedule and beyond expectations. Thank you Rainy City! I was so nervous about doing a new website. The cost. The complexity. The Rainy City team made it all so easy. Highly, HIGHLY recommended."

Wayne Dunn | Baraka Shea Butter

“We have scaled to multiple 7 figures per year since starting working together. They are super easy to communicate with and always very responsive. They are without a doubt our go to Shopify Experts.”

Alex Stark | Ogee

Lets get to work

Ready to discuss the finer details? Let’s talk Shopify.

CONTACT

Get in touch

UK: 0800 5202 212 | USA: 929-999-5854
Email: hello@rainycityagency.com

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