The Shopify Plus agency you'll wish you found sooner

We don’t just design beautiful stores that work. We create online experiences that your customers love, so they keep coming back again and again.

Every minute you waste with a low-preforming site is revenue, reputation and impact lost

Don’t wait a minute longer.


Our clients are happy not only because of our commitment to them

But because of our commitment to their customers.

We’re always designing with your ideal customers, performance and conversion in mind. If you’re ready to uplevel your online presence without losing your community, the connection to your audience and the reputation you’ve worked so hard to build, then you’re in the right place.

Every minute you waste with a low-performing site is revenue, reputation and impact lost. Don’t wait a minute longer

Exactly how we help you reach your full
e-commerce potential:

We’ll help you rebuild the house. Re-strategise your brand, redefine your core messaging to reach even more of the right people and we’ll reposition your products with that next level in mind. Through strategic, intelligent, consumer-focused and research-backed design.

When your current site is costing you money and your potential customers time, you know its time to evolve as a brand. We have the hard-won expertise and experience to ensure that a site migration goes quickly and smoothly so that your brand can continue to scale sustainably

A good e-commerce site is the home of your brand. And, like any good home, yours will need maintenance, repairs, upgrades and extensions as you and your business continue to grow. Thats why we have an ongoing partnership program with all of our clients alumni. Oncewe’ve finished your design, build and handed over the keys, we’ll discuss the different options for you that range from ongoing ad hoc maintenance to fill on fractional site management

The Shopify agency you can trust

We give you the tools you need so that you can continue to have the impact and influence you know your brand was meant to.


Brands we’ve helped


Reviews from clients


Generated by our clients


Years average partnership

The Rainy City Methodology


It’s really important to us that you actually enjoy working with us (a radical notion, but we’re sticking to it) which is why we always offer a small project to start with, so we can get to know each other and see how it would feel for us to work together (invoiced for up to 10 hours). We’ve been on the wrong side of hiring external agencies and consultants and that’s no fun for anyone. We spend the time we need to integrate ourselves into your business, your world and understand what really makes your customers tick so we can create a solution that not only does what it’s supposed to (like increasing conversion and CLV) but actually gives you time back to do things like, you know, actually run your company.

  • Smaller commitment upfront projects (so you can’t lose)
  • Process and project goals that feel good for you
  • Current challenges and obstacles
  • Discovery workshops
  • The big future vision
  • Business goals and objectives
  • Strategy


We’re not aiming straight for the wallet of your customers. We want to really understand what captures their attention and keeps it. Time is no longer the most valuable resource we have, our attention is. And with more noise than ever before online, it’s important for us to understand the finer nuances of what works to capture the attention of YOUR ideal customers, how they behave online and what keeps them coming back. We do this through things like heat mapping and User Experience research. 

• Competitor analysis

• Consumer buying behaviour

• UX research

• Heat mapping

• UX & Tech audits 

• Current performance analysis


We’re not simply thinking about what we think looks nice, we’re using our research and the foundational strategy to make strategic design decisions based on what your customers actually want. Then, we're taking a deeper look into your backend, your systems, the entire customer experience from start to finish so that we can create an environment that they want to spend time in, tell all their friends about and come back to again and again. 

• Strategic exploration and discovery sessions

• App partners

• Development requirements

• Design direction, ideation and collaboration

• Design guidelines and strategy

• UX/UI Design for maximum conversion

Next level

We’ll develop the kind of site that makes you say “how did you get it to do THAT”. The kind of development that takes beautiful, strategic design (and your brand right along with it) to the next level. We design sites with a mobile-first approach (because that’s where pretty much everyone is going to find you), so that you have the absolute best chance at creating next level experiences for your audience that make it super easy for them to say YES to your products.

• Platform Migration

• Full Site Redesigns

• Front-end Development

• Backend Integrations

• Project Management

• QA Testing & Usability

• Site speed (we have our own custom site speed generator)

• App Development & Installations

Your vision

Once you have the strategy, design, functionality and ongoing support from experts that you really need at the level you’re playing at, the only thing that’s left is to focus on your biggest vision and how far you can really take this thing. Buy-in from investors, bigger and bigger impact and influence, giving back and more. Now the fun really starts. And we can’t wait to help you get there.

• Customer retention optimisation

• Upsells, cross-sells and overall site optimisation

• Ongoing maintenance, optimisation and support as your brand continues to grow 

• Ongoing data-analysis to inform tweaks to the ever-evolving strategy online strategy (you can also use this data to inform your marketing and communications strategy)

• A/B testing

• Ongoing audits

• App setup

• Functionality improvements

• Anything else that will support you in this next phase of your explosive growth

We partner with the best

Free UX audit

Would you love to know exactly how to impove your site’s performance? Are you curious about the tweaks you can make to catapult your online presence? Are you keen to see the sticky spots in your customer experience that are losing you sales and leaving money on the table?

Then download our FREE, personalised UX audit today.

This report will identify the key areas of your site that are proven to improve your brand awareness, experience, reputation and customer loyalty and give you clear next steps that you can implement immediately.

Lets get to work

Ready to discuss the finer details? Let’s talk Shopify.

Contact us

Get in touch

UK: 0800 5202 212 | USA: 929-999-5854

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