Every minute you waste with a low-performing site is revenue,
reputation and impact lost.

Don’t wait a minute longer.

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Our clients are happy clients

Not only because of our commitment to them, but because of our commitment to their customers.

We’re always designing with your ideal customers, performance and conversion in mind. If you’re ready to uplevel your online presence without losing your community, the connection to your audience and the reputation you’ve worked so hard to build, then you’re in the right place.

Exactly how we help you to reach your full e-commerce potential:

1 Redesign
We’ll help you rebuild the house. Re-strategise your brand, redefine your core messaging to reach even more of the right people and we’ll reposition your products with that next level in mind. Through strategic, intelligent, consumer-focused and research-backed design.

2 Replatform
When your current site is costing you money and your potential customers time, you know its time to evolve as a brand. We have the hard-won expertise and experience to ensure that a platform migration goes quickly and smoothly so that your brand can continue to scale sustainably.

3 Relationship
A good e-commerce site is the home of your brand. And, like any good home, yours will need maintenance, repairs, upgrades and extensions as you and your business continue to grow. That’s why we have an ongoing partnership program with all of our client alumni. Once we’ve finished your design, build and handed over the keys, we’ll discuss the different options for you that range from ongoing ad hoc maintenance to full-on fractional site management.

We give you the tools you need so that you can continue to have the impact and influence you know your brand was meant to.

SEE RESULTS

The agency you can trust

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BRANDS WE'VE HELPED

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REVIEWS FROM MERCHANTS

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The Rainy City Methodology

Research

It’s really important to us that you actually enjoy working with us (a radical notion, but we’re sticking to it) which is why we always offer a small project to start with, so we can get to know each other and see how it would feel for us to work together (invoiced for up to 10 hours). We’ve been on the wrong side of hiring external agencies and consultants and that’s no fun for anyone. We spend the time we need to integrate ourselves into your business, your world and understand what really makes your customers tick so we can create a solution that not only does what it’s supposed to (like increasing conversion and CLV) but actually gives you time back to do things like, you know, actually run your company.

• Smaller commitment upfront projects (so you can’t lose)

• Discovery workshops

• Process and project goals that feel good for you

• Current challenges and obstacles

• The big future vision

• Business goals and objectives

• Strategy


Attention

We’re not aiming straight for the wallet of your customers. We want to really understand what captures their attention and keeps it. Time is no longer the most valuable resource we have, our attention is. And with more noise than ever before online, it’s important for us to understand the finer nuances of what works to capture the attention of YOUR ideal customers, how they behave online and what keeps them coming back. We do this through things like heat mapping and User Experience research. 

• Competitor analysis

• Consumer buying behaviour

• UX research

• Heat mapping

• UX & Tech audits 

• Current performance analysis


Innovation

We’re not simply thinking about what we think looks nice, we’re using our research and the foundational strategy to make strategic design decisions based on what your customers actually want. Then, we're taking a deeper look into your backend, your systems, the entire customer experience from start to finish so that we can create an environment that they want to spend time in, tell all their friends about and come back to again and again. 

• Strategic exploration and discovery sessions

• App partners

• Development requirements

• Design direction, ideation and collaboration

• Design guidelines and strategy

• UX/UI Design for maximum conversion


Next level

We’ll develop the kind of site that makes you say “how did you get it to do THAT”. The kind of development that takes beautiful, strategic design (and your brand right along with it) to the next level. We design sites with a mobile-first approach (because that’s where pretty much everyone is going to find you), so that you have the absolute best chance at creating next level experiences for your audience that make it super easy for them to say YES to your products.

• Platform Migration

• Full Site Redesigns

• Front-end Development

• Backend Integrations

• Project Management

• QA Testing & Usability

• Site speed (we have our own custom site speed generator)

• App Development & Installations


Your vision

Once you have the strategy, design, functionality and ongoing support from experts that you really need at the level you’re playing at, the only thing that’s left is to focus on your biggest vision and how far you can really take this thing. Buy-in from investors, bigger and bigger impact and influence, giving back and more. Now the fun really starts. And we can’t wait to help you get there.

• Customer retention optimisation

• Upsells, cross-sells and overall site optimisation

• Ongoing maintenance, optimisation and support as your brand continues to grow 

• Ongoing data-analysis to inform tweaks to the ever-evolving strategy online strategy (you can also use this data to inform your marketing and communications strategy)

• A/B testing

• Ongoing audits

• App setup

• Functionality improvements

• Anything else that will support you in this next phase of your explosive growth


We partner with the best

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Free UX audit

Would you love to know exactly how to improve your site's performance? Are you curious about the tweaks you can make to catapult your online presence? Are you keen to see the sticky spots in your customer experience that are losing you sales and leaving money on the table?

... then book in for our FREE, personalised UX audit today.

This report will identify the key areas of your site that are proven to improve your brand awareness, experience, reputation and customer loyalty and give you clear next steps that you can implement immediately.

Awards

Prolific North Logo

“Manchester Based Shopify agency shares their thoughts on overcoming the challenges of recruiting in an industry boom.”

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Pro Manchester Logo

“We have invited Rainy City Agency to join our Plus partners in recognition of the value they have created within the Shopify ecosystem in the last four years."

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Digital Her Logo

"Rainy City Agency founder Rebecca Worsley shares her inspiration on what it's like being a female founder of a Shopify Plus agency, encouraging women to explore roles in tech."

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Tech Blast Logo

"Now approaching its fifth anniversary, Rainy City recently became one of only 20 Shopify Plus Partners in the UK. To date it has helped 500 brands ‘to succeed online’."

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Lets get to work

Ready to discuss the finer details? Let’s talk Shopify.

CONTACT

Get in touch

UK: 0800 5202 212 | USA: 929-999-5854
Email: hello@rainycityagency.com

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